Customer Testimonials

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Cars Aug 31, 2021

This is my first time purchasing a vehicle using text and computer, never having a test drive or physical sight of the car. It was fairly painless. the sales associate was friendly and helpful. There were some minor hiccups in the process but I am happy with the vehicle and appreciated the dealership willing to deliver within a 150 mile radius

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DealerRater Aug 31, 2021

We were very pleased with our experience with Jess. We did not even have to come to the dealership. She helped us get an approval with the bank and had the paperwork and car delivered. Very easy and convenient!

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Cars Aug 30, 2021

Jake was amazing to work with. Always in constant communication. Texting pictures and videos. This was an out of state purchase. Overall very smooth and easy transaction.

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Cars Aug 6, 2021

Great buying experience all around. Dale was great to work with. One of the nicest car buying experiences I’ve had. I recommend this dealership highly.

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DealerRater Jul 18, 2021

I cannot say enough great things about the service department. We pulled up with a steaming old VW Eurovan filled with gear and people. They welcomed us in, diagnosed the problem, helped us get to a hotel and fixed it in less than 24 hours. And were kind and friendly through the whole thing. They made what could have been a horrible experience instead an experience that restored my faith in humanity. Seriously. These guys are fantastic.

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DealerRater Jul 16, 2021

Stopped to look at the Volkswagen Atlas and was planning to stop at Subaru as well. Ended up staying at Van Horn and purchased a used Atlas in great condition with low miles.

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DealerRater Jul 4, 2021

Ron greeted me and got right to the task at hand. The work did not take long and I was on my way! This was a minor service issue and I greatly appreciated the verbal preparation that it could be a more involved repair. It turned out not to be. 🙂

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DealerRater Jul 3, 2021

Today was probably one of my better experiences with Van Horn Volkswagen. EVERYONE was so personable. They were short staffed today and STILL went above and beyond. Bravo, Van Horn Volkswagen! You definitely redeemed yourself from past not so pleasant experiences.

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DealerRater Jul 1, 2021

Ron was very friendly and the oil change went quicker than I had expected.

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DealerRater Jul 1, 2021

Outstanding team from Management, Sales, Service and Parts. Great local dealer with a great product. Would not go out of town and they have the best German Product available…

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DealerRater Jun 30, 2021

Very pleasant to work with. Keeps the customer informed. Made the customer very comfortable about what was being worked on in their car.

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DealerRater Jun 26, 2021

Service was great! Came in for issues with wipers and the service team addressed it and we were in our way in no time!

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Cars Jun 17, 2021

Very satisfied with my new car. Lyle was great to work with. I drove home with my new Jetta the same day I purchased it. Very happy!!

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Cars Jun 10, 2021

Great buying experience. Dale made the experience enjoyable. He got me into a quality used car and helped iron out all the details. Enjoyed working with him.

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DealerRater Jun 9, 2021

Nathan was great to work with! He listened to what exactly we were looking for and helped us find the perfect vehicle. We had a great experience from beginning to end.

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Cars May 29, 2021

The Dealership was a pleasure to work with overall. The salesperson, Nathan, was friendly, knowledgeable and helpful. They were timely with email responses. Very easy and efficient process.

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DealerRater May 21, 2021

Ron did a great job in service for my VW. Really fast on delivered on-time while I waited! Great! Will be using Van Horn for my vehicles.

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Cars May 17, 2021

Very easy and efficient process. Vehicle was exactly as described and represented on website. Sales person was friendly and helpful. Facility was easy to find. Happy with the overall experience.

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Cars May 8, 2021

From the start, Vanessa reached out and was kind and helpful. Then Scott walked me through the buying process. He was incredibly nice and not pushy by any means. Buying a car through him was a no brainer

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DealerRater May 6, 2021

Very happy with the service, Ron even came in on his day off to take me to work. Good communication and great service. Thank you

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DealerRater Apr 30, 2021

My husband and I were wandering the lot and Jess approached us and asked if we needed assistance. We both have had bad experiences so we were a little hesitant. She was super friendly, made us laugh, and was very genuine. We were overwhelmed with our options and she helped us narrow down the perfect vehicle for us. She was not pushy at all and it was clear that she wasn't there to just sell us a car, but to make sure we were making the right decision. I would recommend her to any of my friends and family ...

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DealerRater Apr 30, 2021

Flew in from out of state to purchase a vehicle. They were great to work with remotely - even picked me up at the airport!! Great experience

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Cars Apr 9, 2021

Fondly helpful service recommended dealer to buy a car !! Many options available to choose from made my buying experience really easy and whit excelent help from the salesman

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Cars Apr 8, 2021

Jess wasn’t pushy and patient with all our questions! We would recommend her to others for sure. The price was better here as well! Thanks.

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Cars Mar 30, 2021

Nathan was personable and had patience. Worked with my budget comfotability. My husband says he is a good salesman for me to come home with Red. I agree.. Thanks Nathan

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DealerRater Mar 17, 2021

excellent inventory and great customer service thank you Nathan. Clarissa was great at handling all of my paperwork and delivered my beautiful car after hours !

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DealerRater Feb 28, 2021

Jacob was a very nice guy and helped out anyway he could. Everyone was very accommodating. They weren’t pushy at all and respected my wishes

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DealerRater Feb 24, 2021

It was a Very clean and pleasant atmosphere. Everyone was very friendly and professional. My vehicle was serviced in a timely manner and returned to me in great shape!

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DealerRater Feb 16, 2021

All of the team went above and beyond to make sure my car was repaired and safe for me to drive in sub zero weather.

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Cars Feb 6, 2021

Awesome service. Front and cashier did an excellent job. Would recommend to anyone who owns a Nissan. Efficient and very friendly workers. Thanks for a job well done

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Cars Feb 3, 2021

Lyle was great to work with purchasing our new VW Atlas! He went above and beyond to ensure a quick and easy purchasing process and worked to complete as much paperwork as we could before coming to the dealership which we appreciated to make the buying process more efficient. We knew what vehicle we wanted and he worked hard to ensure we got our vehicle. He was so kind and courteous! I would recommend anyone looking for a new vehicle to reach out to Lyle!

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DealerRater Feb 2, 2021

Excellent job!! Took care of all of our needs in a timely manner. He was willing to work with us considering our situation falling on the weekend

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Cars Jan 30, 2021

Scott was really friendly and enjoyable to work with. He worked with their finance department to get down to a price I felt better about paying. Scott was very low-pressure to work with and at no time did I feel like he was pushing me to add on any extras or putting pressure on me to try to make the sale. I felt very relaxed throughout the whole buying process and I would definitely recommend working with him.

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DealerRater Jan 30, 2021

Jess took the time to search for the right truck for me even though I was not shopping for a Nissan or a Volkswagen. She expanded her search throughout the dealership group to find me the perfect fit. We will continue to do business with Jess and the Van Horn team.

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Cars Jan 29, 2021

First time I worked with Ron. He explained everything and if he didn’t know the answer he would find someone that did. I will give Ron a 5 star rating. First time at this Nissan Dealership. He kept me me informed of everything that was going on.

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DealerRater Jan 26, 2021

We have purchased three vehicles from Jessica and she always goes above and beyond to take care of us. We will always buy our cars from Jessica and the Van Horn Group!

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Cars Jan 15, 2021

Ron in service has provided me with excellent customer service. I believe he has gone above and beyond. I am very happy with the Volkswagen warranty coverage as well.

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DealerRater Dec 29, 2020

The experience was great. The transparency with pricing was perfect. I assumed this car has a clean title. Scott was friendly and prompt with responses.

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DealerRater Dec 23, 2020

This dealership and Jarod (Service Manager) went above and beyond on servicing my 2006 Jetta TDI. Well done and I appreciate everything you do as a team.

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DealerRater Dec 21, 2020

Great customer service. Will recommend others to come check out Sheboygan Van Horn Nissan. Every thing went smoothly for the purchase of our new suv

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DealerRater Dec 5, 2020

Just purchased a vw jetta r line van horn was great made everything work in our favor, great customer service I would recommend vanhorn Sheboygan!

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DealerRater Dec 1, 2020

I’ve dealt with Jessica on several occasions now in the past year and has been extremely friendly and a pleasure to deal with I actually came in and asked specifically for her to complete this transaction

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DealerRater Nov 21, 2020

Worked with Lyle. Very knowledgeable. In and out with a new (used) VW in less than 3 hours. Couldn’t have asked for a better experience.

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DealerRater Nov 18, 2020

Scott was so polite and knowledgeable. Never once felt pressured into anything that I didn’t feel comfortable with. He listened to what I wanted and was struggling with and made it happen for me!

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DealerRater Nov 17, 2020

Great experience today at Van Horn Sheboygan. Jessica and the sales manager explained everything clearly, gave options and were easy to work with on my purchase of a used vehicle.

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Cars Oct 27, 2020

Lyle was great to work with !!! He was very helpful and was knowledgeable. Thank you for everything. I bought a new car from this dealership.

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Cars Oct 21, 2020

Scott was so friendly and professional. He made a fairly mundane process enjoyable! We had a great experience overall. We would work with Scott again anytime.

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DealerRater Sep 25, 2020

Very nicely handled from start to finish. I would definitely recommend. They were very helpful and answered all my questions. This is what you would expect. Thanks Todd

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DealerRater Sep 22, 2020

Excellent service, no high pressure sales. I'll buy my next car through Van Horn. It's worth the drive to Sheboygan. The buying experience was easy. The team (Bre, Nathan, Clarissa) were fantastic.

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Cars Sep 9, 2020

Thank you for making my Aunt’s car buying experience a great one! Lyle made the experience of buying a new car enjoyable, easy, and quick. He was extremely patient with any questions we had and educated us on different trim levels so it fit my aunts needs perfectly. There is no question about it,...when my aunts lease is up, we will be going back to Lyle.

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Cars Sep 5, 2020

Awesome service! Super helpful! The car is amazing and the salesperson and the the finance department helped to make sure the car was purchased and finalized in a day!

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Cars Sep 3, 2020

Did not pressure the sale, answered my questions ,did a good job explaining all the details ,functions and options of the vehicle.oil changes included was a nice touch

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Cars Sep 1, 2020

Scott and Katie were great and provided wonderful service. They were very helpful in finding what worked for us. I’m so happy to be back in a Nissan.

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Cars Aug 26, 2020

Bre was a pleasure to work with. She made the purchase process very smooth. The price on the vehicle was great. The facility was very clean and the staff was very nice. I will recommend Bre and Van Horn to anyone looking for a vehicle.

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DealerRater Aug 25, 2020

Scott was so helpful and we had a great experience working with him. You won’t be disappointed or unhappy! Scott is your man!!! Thank you again

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Cars Aug 12, 2020

Jessica was awesome! Very upbeat and friendly to work with. The process was easy and prompt and the manager was good to me! I would buy from this dealership again.

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DealerRater Jul 30, 2020

Very personable, answered our question that we had. Took extra time to make sure we would be satisfied with our choice. Very genuine and seem to know a lot about the car we where looking at

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Cars Jul 25, 2020

A great job done right. Service manager always does a great job getting me in and out on time. Look forward to doing more business with vanhorn in the future

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Cars Jul 7, 2020

Everyone at Van Horn was a pleasure to deal with. In particular, Jessica was great; helpful and knowledgeable, enthusiastic without ever being pushy. She came in on her day off when we came from out of town for a test drive.

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DealerRater Jul 7, 2020

Jessica Schnabl was knowledgeable and friendly to work with. She made my car purchase effortless. She facilitated my request to test drive multiple cars making my decision process varied and educated.

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DealerRater Jul 7, 2020

Scott was very helpful at Van Horn helping us to purchase the vehicle we were looking for. So glad we made the trip from Green Bay!

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Cars Jun 23, 2020

I’ve been to multiple Van Horn locations, and this one is the best by far that I’ve dealt with. Nathan will take great care of you, doesn’t push you to get anything you don’t want or need, does a great job helping you find the perfect car for you and your needs. Nathan and the Sheboygan team have great customer service skills and willingness to help make it as easy and good of a process as possible! I would recommend Nathan and the Sheboygan Van Horn dealer to anyone I know looking for a car. Will ...

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Cars Jun 2, 2020

Andy did a great job I would recommend the dealership for everyone I had a really good experience. I will buy my next car at the same place

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Cars Jun 2, 2020

Best price that I found, staff was attentive and accommodated the price range we were looking in. Car was a great deal and would happily do business again.

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Cars Jun 1, 2020

Andy was prepared before I arrived. Non pressure negotiations. Able to get within my price range. I would recommend anybody to ask for Andy for their vehicle purchase.

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Cars May 31, 2020

In the market looking for a vehicle. Very surprise how smooth and efficient the whole process went. I Would highly recommend Andy Lee to anyone to this location.

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Cars May 31, 2020

Andy Lee did a great job!! Would recommend to this location. Best experience I have so far!! If you need a car, come to van horn.

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Cars May 31, 2020

Scott was very friendly and seemed to want the best for us with our purchase. Would purchase from this dealership again in the future. Thanks!

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Cars May 31, 2020

Andy Lee, our salesman went above e for us, thanks Andy! We will be back in the future if we are looking to purchase a vehicle.

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Cars May 29, 2020

Smooth transaction and great customer service from sales to financing. We would definitely consider purchasing from them again in the future. Overall we were very satisfied.

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Cars May 27, 2020

I was just checking my options for new vehicles and Jessica was very helpful and knowledgeable in helping narrow down my decision. I will definitely be purchasing from her in the future!

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Cars May 27, 2020

Jessica made the buying experience very easy. She was very pleasant to work with and she knew her stuff. She offered us many options and was not at all pushy.

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Cars May 26, 2020

I bought a 2017 Golf GTI, its an amazing car, and its really fun to drive. Scott was great at showing me around the car.

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Cars May 26, 2020

Worked with Scott on buying my first car. Was incredibly helpful every step of the way making the car buying experiencing stress free! Would, highly, recommend Scott at Van Horn!

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Cars May 26, 2020

Nathan and Brandon were so great to work with. The purchasing process was simple and seamless! Highly recommend! Nathan was knowledgeable and took the time to show many little features the vehicle had. Excellent customer service!

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Cars May 23, 2020

We purchased a used Atlas from Van Horn online, during the covid crisis. The sales team responded quickly, answered our flood of questions. Brie was AMAZING! She had everything ready to go for us before I even arrived. I believe it took 15 minutes from when I walked in to driving it home to Michigan.

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Cars May 22, 2020

Jessica did a great job answering all my questions and gave me a great experience. I will definitely use her for my future purchases. Highly recommend!

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Cars May 21, 2020

Jessica was very helpful finding exactly what we needed for our daughter. I came armed with data on other vehicles and she shared information on their vehicle showing it had no defects, accidents, or damage. She shared Carfax and their information freely and got us a fair price for the car we bought and the one we traded! I knew what I wanted to pay and had data to show my pricing was fair. One vehicle key was missing at time of purchase (make sure you confirm two keys!) but the key has been located and should arrive soon.

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Cars May 19, 2020

Nathan is the man here! Ask for him and you’ll be pleased with your experience. I was comfortable and confident the entire process and would recommend anyone to Van Horn Sheboygan.

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Cars May 15, 2020

Quick Process, went smooth. Scott L. was very accommodating, made it an easy process. Would recommend Van Horn Volkswagen to anyone looking for a new or used vehicle.

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Cars May 12, 2020

The service was great and Scott did an awesome job helping me with this process. I will recommend to all my friends and family everywhere

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DealerRater May 12, 2020

Very courteous and knowledgeable. Walked me through the steps as I have never purchased a vehicle as a company vehicle before. Show room was very clean and organized.

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Cars May 3, 2020

Overall it turned out to be a positive experience. A win-win like it should be. Only improvement I would recommend is to expedite the washing of the vehicle.

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DealerRater May 3, 2020

Van horn has a nice selection of new and used cars I found my car on the internet and set up a appointment to test drive salesmen was really helpful and knowledgeable the only bad thing I have to say is I didn’t get a spare tore and I am still waiting on it

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Cars May 1, 2020

Just purchased a Nissan Frontier and whole process was painless. Was able to apply for financing online and get all that approved before even going to dealership.

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Cars May 1, 2020

Scott was very up front with the used vehicle offer and worked with me to get my car the day I came in. I purchased another vehicle from this location in the past and had a similar experience.

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Cars Apr 29, 2020

Reasonably quick oil change while I waited. Good value for the cost. Clean facility. No amenities offered due to Covid19. I will be back for my next ool change.

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Cars Apr 25, 2020

Had warranty work and said it’s a soft warranty item. Have 6 year and 72,000 miles bumper to bumper. Front blinker clip cracked and was falling out in 15,000 miles. This isn’t a wear item and definitely a defective piece. Told me that non mechanical items are covered for no more then 1 year. What is bumper to bumper. Call VW to clarify warranty. If the case will unload this 2019 Tiguan SEL Premium and go back to the Japan cars again. Never a issue in 20 years 5 Toyota’s. Wanted to try German once maybe it could be a bad choice.

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DealerRater Apr 24, 2020

Originally I wanted a 2019 altma platinum. But couldn't get financing but found a similar car. I get a better deal with the non platinum because alot more warranties on it. They did an awesome job with financing because my bankruptcy. Even though the dealership was over an hour away I would definitely recommend them and my next purchase will be with them.

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Cars Apr 13, 2020

Very pleasant experience in dealing with Breinne. Very happy with my purchase and oil changes for life is a great plus. Would recommend and will probably be back for my next vehicle.

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DealerRater Apr 10, 2020

They did real good. Very happy with their services. Very easy test drive, quote and purchase process. Pickup went quickly and as planned. Thanks VW.

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Cars Feb 20, 2020

Good selection, nice facilities, nice salesperson. Very friendly and knowledgeable about the vehicle and the overall operation of the vehicle. Least amount of time spent at a dealer to buy a vehicle.

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Cars Jan 25, 2020

Andy Lee is a great sales person at VanHorn Sheboygan Nisssa/VW. My experience there was a 5 star. With him. If you need a car reach out yo Andy Lee. Great sales rep and knows how to give you great hospitality.

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Cars Jan 1, 2020

Rob Scheibl was incredible to work with. He made the trade in and buying process efficient and enjoyable with his personality and transparency. I highly recommend working with Rob.

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Cars Nov 24, 2019

Andy was very helpful, professional, and great to work with. He knew the car we were looking at and he had it detailed and sitting right out fro t ready to go for a test drive when we arrived. Andy and his manager worked with us on the deal to make sure we were happy with everything, got a fair trade in value, and we drove away in an awesome VW Atlas. The whole team was very accommodating. Thanks for the hat Andy!

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Cars Nov 9, 2019

This was the first time I have purchased a vehicle without feeling pressured. Salesman Scott Lakershire and team were knowledgeable, helpful and friendly making the process of selecting and purchasing our use Passat enjoyable. I would recommend this group to anyone.

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DealerRater Oct 30, 2019

I found a great deal on a used Passat here. I looked within a radius of 250 miles from home and this was as good admit it got. Jerad was very helpful answering my questions and making sure I had all the information I needed.

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Cars Sep 1, 2019

No pressure to buy. Walked away from one car and no one tried to talk us into it or make us uncomfortable. Went back a few days later when the perfect car was on the lot.

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Cars Aug 24, 2019

Had a problem but was solved right away . Texted and answered right away . Fixed problem and made a note in my files fir credit next time

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DealerRater Aug 16, 2019

We purchased a new 2019 VW Tiguan from Van Horn VW in Sheboygan, WI. Our sales representative was Andy Vang Lee. Andy was extremely supportive and patient while working with us to test drive several models of Tiguans durning a very busy day at the dealership. He was again extremely professional and patient while working with us over the next couple days to arrive at a deal which was comfortable with us. Andy again showed his character when I oversaw him cleaning fingerprints from the exterior paint after we inspected the car prior to delivery. Andy truly was a pleasure to ...

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