Customer Testimonials

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DealerRater Oct 28, 2024

Jess helped me with my Tiguan and it was a quick easy process. She even stayed late to make sure I could take my car home the same day. Definitely recommend!

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DealerRater Sep 4, 2024

No hassle sales was a real plus. Very knowledgeable about the cars. Good sales team.

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DealerRater May 24, 2024

I worked with Dale at the Sheboygan location. I had the best service I have ever experienced purchasing a new car. The process wasn’t dreadful, but exciting! I have nothing but great things to say about how the ease of purchase and friendly environment made this experience so delightful! Dale made sure that this was the right car for me before I continued with the sale and provided all the information I would need on it. Service was top notch and I would 10/10 certainly recommend Van Horn to anyone looking for a new ride!

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DealerRater Apr 29, 2024

Great experience but a used car from Jess. She was very knowledgeable and made everything very easy and friendly.

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DealerRater Mar 20, 2024

I have gone to Van Horn VW for two different vehicles now. Unfortunately, I totaled the first car I got from them. I went back and requested Dale as my salesman as he was so pleasant to work with the first time. I showed up and within hours I left with a new car. Dale is extremely kind, and even gave me a sandwich from his personal lunch when I said I was hungry and hadn’t eaten dinner. The staff at this dealership are extremely professional. They make you feel welcomed and do not pressure you to buy unless ...

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DealerRater Mar 18, 2024

Jessica Schnabl: was absolutely phenomenal during this crazy process, always keeping in touch, just going out of her way in making sure things went as smoothly as possible with no hidden surprises and the best deal available. Would highly recommend asking her if interested in a car as I will happily be back in the future. Thank you!!

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DealerRater Mar 2, 2024

Excellent customer service!! Jess was a pleasure to work with! Van Horn is our “GO TO” dealership. Thank you!

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DealerRater Jan 31, 2024

Jessica and the dealership were wonderful to work with! I would recommend them to anyone.

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DealerRater Jan 30, 2024

Great experience people at van horn do a great job it’s the place to go👍🏻Nathan does a great job

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DealerRater Jan 27, 2024

Jess was is a great sales person very informative and knows her job. Very professional and and you feel at home

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DealerRater Jan 3, 2024

Found great car for a even better price. Trey was a pleasure to work with. Very upfront with everyone. Made my purchase enjoyable.

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DealerRater Aug 20, 2023

The staff made buying out my lease easy, and quick. Thank you Clarissa and Jess for making this buyout effortless!

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DealerRater Jul 28, 2023

Van Horn VW Sheboygan is very easy to work with. The staff is not pushy and makes the whole process simple. They listen to what you want and do there best to provide what your looking for.

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DealerRater Jul 28, 2023

Nathan was amazing! As an out of state buyer, Nathan and the team made the process super simple for me, allowing me to be out on the road with my new car that same day.

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DealerRater Jul 28, 2023

Tre was great. Very helpful and flexible. Leased a car and it was an overall great experience

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DealerRater Jul 23, 2023

Katie was professional, knowledgeable and very available as I was considering a car purchase. She was flexible and accommodating to all my needs. It was a pleasure working with her and Van Horn in Sheboygan.

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DealerRater Jun 8, 2023

Katie was very helpfully with everything and made the whole process smooth, quick and painless. It’s by far the shortest time I’ve spent at a dealership purchasing a vehicle. Thank you!

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DealerRater Jun 1, 2023

I bought my Tiguan from Jess and she personally delivered the vehicle to my work. I love my car and my experience was seamless!

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DealerRater Jun 1, 2023

Buying a car from Jess feels like hanging out with a friend. She is educated in her product and makes the negotiating process quick and easy. This is the second car I have purchased from her and I will continue to give her my business.

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DealerRater May 23, 2023

Very modern and streamlined process of looking at a car, picking out a car or doing the application for financing and all of the necessary components of buying a car

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DealerRater May 21, 2023

Katie and entire Van Horn team was great! Very professional and accommodating! Finance Mgr Clarissa also very easy to deal with.

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DealerRater Mar 24, 2023

Everyone was awesome to work with and your hole car buying was tress free and enjoyable and shout to Katie for everything she did to get us the right car thank you for everything

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DealerRater Mar 3, 2023

Nathan was great to work with. He made the buying process very easy. I would recommend this dealership to family and friends.

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DealerRater Jan 28, 2023

Dale has always taken good care of me and found me the car that fits me best. He will always be my go to car salesman no matter where he is!! Thank you!

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DealerRater Jan 19, 2023

Jake was very helpful and made the process very easy would recommend to anyone I know

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DealerRater Dec 11, 2022

Great place to buy a car !!! Great people !!! 2nd vehicle purchased this year.from Van Horn Nissan.!!! Oil for Life !!! What a deal !!!

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DealerRater Nov 22, 2022

Everyone was very pleasant to work with and helpful. Would recommend buying a vehicle from Van Horn

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DealerRater Sep 30, 2022

Leased a Tiguan from Van Horn. Jess did a good job helping me get a good number for my trade. Happy to be a part of the VW brand!

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DealerRater Aug 23, 2022

What a relaxing experience! Not only Nathan (my salesperson), but everyone at Van Horn in Sheboygan were low pressure, highly knowledgeable people. I got the vehicle I wanted at a price I could afford. Highly recommend them!!!

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DealerRater Aug 17, 2022

Once again, Jessica Schnabl, was great to work with! Highly recommend if you are looking to buy a new or used vehicle.

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DealerRater Aug 14, 2022

Kind, funny, had the best car dealer experience! I will be visiting them again I. The future

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DealerRater Jul 30, 2022

Purchased a Tiguan from Jess. She was very personable, professional, and gave us a great car buying experience

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DealerRater Jul 28, 2022

Dale was a great person to work with ,made the experience painless and enjoyable. Car was in great condition and the pricing was amazing!

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DealerRater Jul 27, 2022

Dale was super helpful and wasn't there just to sell me the most expensive thing on the lot. He was straight forward and super easy to talk to. This was my first time buying a car on my own and it was a better experience that I could have ever imagined. I had a few doubts about the car, but they put my mind at ease. They aren't here to lie and trick you into something you don't want. 10/10 will come back for future car purchases!

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DealerRater Jul 26, 2022

Van horn Nissan got me in and out and a car at a great price!

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DealerRater Jul 22, 2022

Dale was great to work with and answered all our questions promptly. Thank you - Summer

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DealerRater Jul 21, 2022

Dale was great to work with. Mike was great at dealing with me. Brandon was an absolute rockstar! Great team you have assembled there. Can’t wait to deal with them again.

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DealerRater Jul 21, 2022

Always a pleasure to work with the team at Van Horn, and very responsive digital team.

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DealerRater Jul 13, 2022

Every one was very kind and helpful. Even filled up the tank before I left

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DealerRater Jul 7, 2022

Lyle was great, he helped me so much! Brandon and josh also such great help! I appreciate everything, you went above and beyond

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DealerRater Jul 4, 2022

Nathan was awesome, helped me get a new car in no time and got me a fair deal too. He explained everything and made sure that I left very satisfied!

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DealerRater Jun 30, 2022

It was a quick and easy process. I stopped in after work and text drove the car i was interested on. I wanted to sleep on it but decided I wanted the car. I was able to do most of the financial stuff online so when I came in the next day, I was in and out of there in 30 minutes. All around great experience. Jessica was great to work with.

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DealerRater Jun 28, 2022

This dealership and all staff were friendly and welcoming. We enjoyed our interactions with everyone. We would like to highlight the help we received from Nathan Anderson. He was easy and fun to work with and ensured that we walked out with an affordable price and monthly payment for a vehicle that met all of our family wants and needs. Thank you to Nathan and the finance team for making this possible for our family!

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DealerRater Jun 26, 2022

Straight forward process during the purchase of my new vehicle. Met my needs as a customer.

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DealerRater Jun 25, 2022

Very helpful! He made the experience quick and easy. Would definitely recommend to anyone in the future!

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DealerRater Jun 25, 2022

Great dealership! Nathan is awesome to work with and always will come back for more cars!

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DealerRater Jun 25, 2022

All the people were really nice and accommodating. If I lived closer I would definitely shop again

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DealerRater Jun 24, 2022

Great experience at Van Horn! Friendly, down to Earth salespeople that are there to help and not pushy at all.

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DealerRater Jun 24, 2022

Great staff, low pressure sales process. Extremely satisfied overall with the two cars we purchased from Van Horn VW of Sheboygan. We will be repeat customers.

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DealerRater Jun 9, 2022

The dealership was very friendly. We happened to end up at Dale's desk, and we were very glad we did. We already had an idea of what vehicle we wanted, and he helped facilitate the purchase. He was not only knowledgeable, but also helped us to come to decisions quickly without pressure. We had a great time sharing stories in between the business portion of our visit. It was a good mix. Just enough socializing to not make it feel like a chore to buy a car for us. It helped that we knew some of the same people ...

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DealerRater Jun 8, 2022

Dale was friendly and helpful. He spent time with me and when I had follow up questions he was happy to assist and make sure I was happy.

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DealerRater Jun 6, 2022

They were extremely helpful in getting me the car I wanted rather than trying to mold me into liking the car that was easily available for them.

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DealerRater May 27, 2022

Dale made the process of buying my lease super easy and he was extremely friendly.

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DealerRater May 21, 2022

Always a pleasure coming here my sales person was very professional, and friendly. Best sales person I've ever dealt with

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DealerRater May 21, 2022

Dale, who helped me with the buying process was super friendly, knowledgeable, took the time to introduce himself and was not pushy at all. Being my first time he gave me the rundown on the whole buying process and made it super easy to understand. The rest of the staff was super friendly and even stayed a little late after closing time to help me finalize the transaction!l! When I arrived they already had the car parked up front and ready for a test drive and all the necessary paperwork ready if I was to go through with the ...

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DealerRater May 13, 2022

It was a pleasure dealing with Dale Hansen, he was a no-nonsense, personable fella, interesting to talk to but didn’t waste my time trying to play the typical car negotiation games. I would highly recommend hm, he’s a good judge of people therefore he doesn’t try to manipulate or direct them in a direction they do not want to go.

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DealerRater May 13, 2022

Great service and very knowledgeable! Dale was awesome, helpful, and friendly. Enjoyable experience as soon as I walked in, so comforting for me being a first time buyer!

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DealerRater May 13, 2022

Dale was awesome he made me laugh what a enjoyable experience from the moment we walked into the dealership

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DealerRater May 9, 2022

Dale and Mike had me setup to try out both the Frontier Pro 4X and the Frontier SV. I was able to get a feel for both and get setup with a new ride ASAP.

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DealerRater Apr 23, 2022

The people are very nice and professional. Communication by text was great! Using technology really really really really great because it was a time saver and being Green!

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DealerRater Apr 22, 2022

Jessica Schnabl is Very knowledgeable about available cars and their features. She offered Fantastic service.

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DealerRater Apr 20, 2022

Great experience working with Jess and Carissa on the purchase of the VW. I flew up to complete the purchase and everything was ready to go. Jess and her supervisor even returned my rental car while I was finishing up the purchase paperwork with Carissa. Thank you so much and I am enjoying my new car!

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DealerRater Apr 20, 2022

Great experience working with Dale to purchase a vehicle. Plenty of inventory to choose from.

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DealerRater Apr 19, 2022

Personable, great customer service! Dale and Josh went out of their way to help me take the car I wanted home. Processing the paperwork was so easy too!

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DealerRater Apr 18, 2022

My experience with the dealership was very pleasant. I had many questions about the vehicle before I came to see it in person. The staff was very friendly and answered all my questions better than expected. When I came into the dealership I was met by friendly staff and a very welcoming lobby. The test drive was ready to go and I did not feel pressured on time so I was able to really inspect the car - inside and out. The 'numbers game' was such a good experience here. Nathan gave me a few options on price and explained ...

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DealerRater Apr 17, 2022

Amazing service and everyone I spoke too was very nice. Always so helpful and dale is a great guy!! Really helped me out and positive the whole trip.

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DealerRater Apr 16, 2022

Employees were friendly, prompt service, pulled car from a different city, did what asked, was in contact

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DealerRater Apr 12, 2022

The dealership was very clean and well maintained. The salespeople were also very attentive and very helpful. They new their products very well.

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DealerRater Apr 11, 2022

I went in to the dealership knowing what I wanted and Dale my salesman made it a fun and easy experience 🙂

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DealerRater Apr 9, 2022

Very fast experience, everyone there was very nice and made me feel like a valued customer.

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DealerRater Apr 7, 2022

Very good dealer and they are working good with customers and nice people looking forward to go back there

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DealerRater Apr 5, 2022

Staff and Dale Hansen went above and beyond to make sure I went home with my Tiguan!

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DealerRater Mar 29, 2022

Clean, Prompt, Organized and Professional Would recommend to anyone looking for a respectable deal with oil for life.

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DealerRater Mar 28, 2022

I am extremely satisfied with my recent purchase at Van Horn Volkswagen of Sheboygan. Nathan was extremely helpful in quickly assessing my needs and finding the right fit. The entire transaction went smooth from start to finish.

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DealerRater Mar 23, 2022

Dale Hansen was a great , kind , well informed sales person ! He & staff let me take test drives alone , yay & made my time a good visit !

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DealerRater Mar 22, 2022

Nathan did an awesome job! One deal fell through but he found us another one right away!

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DealerRater Jan 30, 2022

Jess was great! Quick easy transaction. I love my Atlas! Thanks for a great experience

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DealerRater Nov 30, 2021

We purchased a 2020 Tiguan from Jess and she was very patient and made us feel comfortable through the entire process of a big purchase for us. They gave us a great number on our trade and worked together to make sure we had the needed warranty coverages all while being conscious of our budget. It was a great low pressure experience!

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DealerRater Jul 18, 2021

I cannot say enough great things about the service department. We pulled up with a steaming old VW Eurovan filled with gear and people. They welcomed us in, diagnosed the problem, helped us get to a hotel and fixed it in less than 24 hours. And were kind and friendly through the whole thing. They made what could have been a horrible experience instead an experience that restored my faith in humanity. Seriously. These guys are fantastic.

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DealerRater Jul 15, 2021

Stopped to look at the Volkswagen Atlas and was planning to stop at Subaru as well. Ended up staying at Van Horn and purchased a used Atlas in great condition with low miles.

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DealerRater Jul 3, 2021

Ron greeted me and got right to the task at hand. The work did not take long and I was on my way! This was a minor service issue and I greatly appreciated the verbal preparation that it could be a more involved repair. It turned out not to be. 🙂

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DealerRater Jul 3, 2021

Ron was very friendly and the oil change went quicker than I had expected.

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DealerRater Jul 3, 2021

Today was probably one of my better experiences with Van Horn Volkswagen. EVERYONE was so personable. They were short staffed today and STILL went above and beyond. Bravo, Van Horn Volkswagen! You definitely redeemed yourself from past not so pleasant experiences.

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DealerRater Jul 1, 2021

Outstanding team from Management, Sales, Service and Parts. Great local dealer with a great product. Would not go out of town and they have the best German Product available…

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DealerRater Jun 30, 2021

Very pleasant to work with. Keeps the customer informed. Made the customer very comfortable about what was being worked on in their car.

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DealerRater Jun 26, 2021

Service was great! Came in for issues with wipers and the service team addressed it and we were in our way in no time!

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DealerRater Jun 9, 2021

Nathan was great to work with! He listened to what exactly we were looking for and helped us find the perfect vehicle. We had a great experience from beginning to end.

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DealerRater May 20, 2021

Ron did a great job in service for my VW. Really fast on delivered on-time while I waited! Great! Will be using Van Horn for my vehicles.

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DealerRater May 7, 2021

Very happy with the service, Ron even came in on his day off to take me to work. Good communication and great service. Thank you

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DealerRater May 1, 2021

Flew in from out of state to purchase a vehicle. They were great to work with remotely - even picked me up at the airport!! Great experience

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DealerRater Apr 30, 2021

My husband and I were wandering the lot and Jess approached us and asked if we needed assistance. We both have had bad experiences so we were a little hesitant. She was super friendly, made us laugh, and was very genuine. We were overwhelmed with our options and she helped us narrow down the perfect vehicle for us. She was not pushy at all and it was clear that she wasn't there to just sell us a car, but to make sure we were making the right decision. I would recommend her to any of my friends and family ...

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DealerRater Mar 17, 2021

excellent inventory and great customer service thank you Nathan. Clarissa was great at handling all of my paperwork and delivered my beautiful car after hours !

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DealerRater Feb 27, 2021

Jacob was a very nice guy and helped out anyway he could. Everyone was very accommodating. They weren’t pushy at all and respected my wishes

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DealerRater Feb 23, 2021

It was a Very clean and pleasant atmosphere. Everyone was very friendly and professional. My vehicle was serviced in a timely manner and returned to me in great shape!

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DealerRater Feb 15, 2021

All of the team went above and beyond to make sure my car was repaired and safe for me to drive in sub zero weather.

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DealerRater Feb 2, 2021

Excellent job!! Took care of all of our needs in a timely manner. He was willing to work with us considering our situation falling on the weekend

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DealerRater Jan 29, 2021

Jess took the time to search for the right truck for me even though I was not shopping for a Nissan or a Volkswagen. She expanded her search throughout the dealership group to find me the perfect fit. We will continue to do business with Jess and the Van Horn team.

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DealerRater Jan 26, 2021

We have purchased three vehicles from Jessica and she always goes above and beyond to take care of us. We will always buy our cars from Jessica and the Van Horn Group!

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