Customer Testimonials

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DealerRater May 21, 2022

Dale, who helped me with the buying process was super friendly, knowledgeable, took the time to introduce himself and was not pushy at all. Being my first time he gave me the rundown on the whole buying process and made it super easy to understand. The rest of the staff was super friendly and even stayed a little late after closing time to help me finalize the transaction!l! When I arrived they already had the car parked up front and ready for a test drive and all the necessary paperwork ready if I was to go through with the ...

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DealerRater May 13, 2022

It was a pleasure dealing with Dale Hansen, he was a no-nonsense, personable fella, interesting to talk to but didn’t waste my time trying to play the typical car negotiation games. I would highly recommend hm, he’s a good judge of people therefore he doesn’t try to manipulate or direct them in a direction they do not want to go.

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DealerRater May 13, 2022

Great service and very knowledgeable! Dale was awesome, helpful, and friendly. Enjoyable experience as soon as I walked in, so comforting for me being a first time buyer!

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DealerRater May 13, 2022

Dale was awesome he made me laugh what a enjoyable experience from the moment we walked into the dealership

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DealerRater May 9, 2022

Dale and Mike had me setup to try out both the Frontier Pro 4X and the Frontier SV. I was able to get a feel for both and get setup with a new ride ASAP.

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DealerRater Apr 23, 2022

The people are very nice and professional. Communication by text was great! Using technology really really really really great because it was a time saver and being Green!

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DealerRater Apr 22, 2022

Jessica Schnabl is Very knowledgeable about available cars and their features. She offered Fantastic service.

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DealerRater Apr 20, 2022

Great experience working with Jess and Carissa on the purchase of the VW. I flew up to complete the purchase and everything was ready to go. Jess and her supervisor even returned my rental car while I was finishing up the purchase paperwork with Carissa. Thank you so much and I am enjoying my new car!

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DealerRater Apr 20, 2022

Great experience working with Dale to purchase a vehicle. Plenty of inventory to choose from.

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DealerRater Apr 19, 2022

Personable, great customer service! Dale and Josh went out of their way to help me take the car I wanted home. Processing the paperwork was so easy too!

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DealerRater Apr 18, 2022

My experience with the dealership was very pleasant. I had many questions about the vehicle before I came to see it in person. The staff was very friendly and answered all my questions better than expected. When I came into the dealership I was met by friendly staff and a very welcoming lobby. The test drive was ready to go and I did not feel pressured on time so I was able to really inspect the car - inside and out. The 'numbers game' was such a good experience here. Nathan gave me a few options on price and explained ...

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DealerRater Apr 17, 2022

Amazing service and everyone I spoke too was very nice. Always so helpful and dale is a great guy!! Really helped me out and positive the whole trip.

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DealerRater Apr 16, 2022

Employees were friendly, prompt service, pulled car from a different city, did what asked, was in contact

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DealerRater Apr 12, 2022

Friendly, quick and very painless car buying experience. I highly recommend Dale as he was fun and upbeat!

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DealerRater Apr 12, 2022

The dealership was very clean and well maintained. The salespeople were also very attentive and very helpful. They new their products very well.

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DealerRater Apr 11, 2022

I went in to the dealership knowing what I wanted and Dale my salesman made it a fun and easy experience 🙂

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DealerRater Apr 9, 2022

Very fast experience, everyone there was very nice and made me feel like a valued customer.

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DealerRater Apr 7, 2022

Very good dealer and they are working good with customers and nice people looking forward to go back there

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DealerRater Apr 5, 2022

Staff and Dale Hansen went above and beyond to make sure I went home with my Tiguan!

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Cars Apr 1, 2022

I liked everything about my experience here. They were kind and straightforward with their help. Every question I had was answered clearly and in a timely manner. I would be glad to get another vehicle from them in the future.

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Cars Mar 30, 2022

Dale was extremely personable and was honest throughout the entire process. They worked with us to get to the numbers we needed and I will be back when we plan to purchase our next vehicle.

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Cars Mar 30, 2022

I have a 2006 Nissan Murano that would lose power intermittently. Andrew, service dept, the dealership and company techs worked tirelessly to diagnose the problem & find a repair solution. Van Horn Nissan is professional, up front in communication, & in my experience, I was treated with respect. Definitely a good place to take your car for service!

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Cars Mar 30, 2022

Everything was very fast and efficient. Did most of the deal over the phone and financing was very quick. The sales staff was very cordial.

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Cars Mar 30, 2022

I went into the dealership looking to trade my car in and get a new car. Nathan is the salesman that helped me. He did a great job at explaining the features of the car I was looking at. I also let him know what I was looking for as far as trade in value. He got me really close to what I wanted for my trade in. He answered all of my questions and was very polite. He even showed me how to use some of the newer features in the car and paired my phone to the car ...

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DealerRater Mar 29, 2022

Clean, Prompt, Organized and Professional Would recommend to anyone looking for a respectable deal with oil for life.

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Cars Mar 29, 2022

Lyle was outstanding during our transaction. He was attentive and made sure I had the answers to all my questions. He made me feel at home throughout the entire process. Kudos to the Van Horn team.

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DealerRater Mar 28, 2022

I am extremely satisfied with my recent purchase at Van Horn Volkswagen of Sheboygan. Nathan was extremely helpful in quickly assessing my needs and finding the right fit. The entire transaction went smooth from start to finish.

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DealerRater Mar 23, 2022

Dale Hansen was a great , kind , well informed sales person ! He & staff let me take test drives alone , yay & made my time a good visit !

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DealerRater Mar 22, 2022

Nathan did an awesome job! One deal fell through but he found us another one right away!

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Cars Feb 28, 2022

All service work was done perfectly and on time.Caring and friendly reception. Nice customer lounge . Recommend Van Horn Volkswagen for service work and for new car purchase.

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Cars Feb 2, 2022

I had a great experience with the purchase of my car at Vanhorn. I bought the car ive been longing for, right down to the color. I was happy with the sale end of things. Nathan was very informative, communicated well, positive and seemed excited about having my car ready for me!:) He was great to work with. The finance manager was very fast and efficient with the sale as well! I was overall very happy with my experience!

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DealerRater Jan 30, 2022

Jess was great! Quick easy transaction. I love my Atlas! Thanks for a great experience

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Cars Jan 25, 2022

Had a wonderful experience at Van Horn of Sheboygan! Nathan A was my salesman & had extra help from Brandon too. They were both very nice and easy to work with / talk to. This was my first time ever buying a car and altogether I felt calm & relaxed and understood most of what was being explained to me, with some extra clarification the next day. I feel way more comfortable now about car sales and what I should be aware of when walking into a dealership for future reference! Thanks guys for teaching me new things. Love my new ...

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Cars Dec 30, 2021

Ask for Nathan A at Van Horn. He goes above and beyond in order to make the sales process as smooth as possible — from featuring benefits and answering questions to seeing every detail through to delivery, he’s great.

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Cars Dec 29, 2021

Staff very friendly and easy to work with. Didn't feel forced to buy the car. Would recommend it to a friend. Very pleased, thank you.

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Cars Dec 28, 2021

I was searching for the ONE. I found it at Van Horn in Sheboygan Wi. I called to ask about the truck and received a phone call back immediately from a salesman Jacob. I had tons of questions and they were all answered exactly and honestly from Jacob. I called on Wednesday and bought it on Thursday I drove 2 hours to pick this truck up and Jacob and his staff stayed all night to work with me. I absolutely LOVE this truck they gave me a great price for my trade in and got me in the truck I really ...

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Cars Dec 14, 2021

This was my first experience car shopping at a dealer. Lyle was very kind and knowledgeable. He anticipated working with my crunched time frame since I traveled from out of town—which I so appreciated. I drove at least 8 cars. He was patient, matter of fact, forthcoming, never tried to wield and deal, and understood that I needed to find what worked best for for me. I loved that he was not pushy and let me test drive so many options to find the safest for me. Thanks Lyle for the enjoyable experience !

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DealerRater Nov 30, 2021

We purchased a 2020 Tiguan from Jess and she was very patient and made us feel comfortable through the entire process of a big purchase for us. They gave us a great number on our trade and worked together to make sure we had the needed warranty coverages all while being conscious of our budget. It was a great low pressure experience!

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Cars Nov 29, 2021

Dale was AMAZING. He answered all of my questions, was extremely patient with me, and made sure I was comfortable throughout the whole process. I will be coming back!

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Cars Nov 14, 2021

Dale was awesome, very friendly and funny guy. Process was super smooth. Clarissa in finance is a gem. Thanks guys for making it that much easier. Highly recommended!

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Cars Aug 31, 2021

This is my first time purchasing a vehicle using text and computer, never having a test drive or physical sight of the car. It was fairly painless. the sales associate was friendly and helpful. There were some minor hiccups in the process but I am happy with the vehicle and appreciated the dealership willing to deliver within a 150 mile radius

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Cars Aug 30, 2021

Jake was amazing to work with. Always in constant communication. Texting pictures and videos. This was an out of state purchase. Overall very smooth and easy transaction.

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Cars Aug 6, 2021

Great buying experience all around. Dale was great to work with. One of the nicest car buying experiences I’ve had. I recommend this dealership highly.

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DealerRater Jul 18, 2021

I cannot say enough great things about the service department. We pulled up with a steaming old VW Eurovan filled with gear and people. They welcomed us in, diagnosed the problem, helped us get to a hotel and fixed it in less than 24 hours. And were kind and friendly through the whole thing. They made what could have been a horrible experience instead an experience that restored my faith in humanity. Seriously. These guys are fantastic.

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DealerRater Jul 15, 2021

Stopped to look at the Volkswagen Atlas and was planning to stop at Subaru as well. Ended up staying at Van Horn and purchased a used Atlas in great condition with low miles.

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DealerRater Jul 3, 2021

Ron greeted me and got right to the task at hand. The work did not take long and I was on my way! This was a minor service issue and I greatly appreciated the verbal preparation that it could be a more involved repair. It turned out not to be. 🙂

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DealerRater Jul 3, 2021

Ron was very friendly and the oil change went quicker than I had expected.

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DealerRater Jul 3, 2021

Today was probably one of my better experiences with Van Horn Volkswagen. EVERYONE was so personable. They were short staffed today and STILL went above and beyond. Bravo, Van Horn Volkswagen! You definitely redeemed yourself from past not so pleasant experiences.

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DealerRater Jul 1, 2021

Outstanding team from Management, Sales, Service and Parts. Great local dealer with a great product. Would not go out of town and they have the best German Product available…

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DealerRater Jun 30, 2021

Very pleasant to work with. Keeps the customer informed. Made the customer very comfortable about what was being worked on in their car.

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DealerRater Jun 26, 2021

Service was great! Came in for issues with wipers and the service team addressed it and we were in our way in no time!

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Cars Jun 17, 2021

Very satisfied with my new car. Lyle was great to work with. I drove home with my new Jetta the same day I purchased it. Very happy!!

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Cars Jun 10, 2021

Great buying experience. Dale made the experience enjoyable. He got me into a quality used car and helped iron out all the details. Enjoyed working with him.

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DealerRater Jun 9, 2021

Nathan was great to work with! He listened to what exactly we were looking for and helped us find the perfect vehicle. We had a great experience from beginning to end.

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Cars May 29, 2021

The Dealership was a pleasure to work with overall. The salesperson, Nathan, was friendly, knowledgeable and helpful. They were timely with email responses. Very easy and efficient process.

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DealerRater May 20, 2021

Ron did a great job in service for my VW. Really fast on delivered on-time while I waited! Great! Will be using Van Horn for my vehicles.

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Cars May 17, 2021

Very easy and efficient process. Vehicle was exactly as described and represented on website. Sales person was friendly and helpful. Facility was easy to find. Happy with the overall experience.

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Cars May 8, 2021

From the start, Vanessa reached out and was kind and helpful. Then Scott walked me through the buying process. He was incredibly nice and not pushy by any means. Buying a car through him was a no brainer

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DealerRater May 7, 2021

Very happy with the service, Ron even came in on his day off to take me to work. Good communication and great service. Thank you

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DealerRater May 1, 2021

Flew in from out of state to purchase a vehicle. They were great to work with remotely - even picked me up at the airport!! Great experience

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DealerRater Apr 30, 2021

My husband and I were wandering the lot and Jess approached us and asked if we needed assistance. We both have had bad experiences so we were a little hesitant. She was super friendly, made us laugh, and was very genuine. We were overwhelmed with our options and she helped us narrow down the perfect vehicle for us. She was not pushy at all and it was clear that she wasn't there to just sell us a car, but to make sure we were making the right decision. I would recommend her to any of my friends and family ...

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Cars Apr 9, 2021

Fondly helpful service recommended dealer to buy a car !! Many options available to choose from made my buying experience really easy and whit excelent help from the salesman

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Cars Apr 8, 2021

Jess wasn’t pushy and patient with all our questions! We would recommend her to others for sure. The price was better here as well! Thanks.

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Cars Mar 30, 2021

Nathan was personable and had patience. Worked with my budget comfotability. My husband says he is a good salesman for me to come home with Red. I agree.. Thanks Nathan

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DealerRater Mar 17, 2021

excellent inventory and great customer service thank you Nathan. Clarissa was great at handling all of my paperwork and delivered my beautiful car after hours !

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DealerRater Feb 27, 2021

Jacob was a very nice guy and helped out anyway he could. Everyone was very accommodating. They weren’t pushy at all and respected my wishes

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DealerRater Feb 23, 2021

It was a Very clean and pleasant atmosphere. Everyone was very friendly and professional. My vehicle was serviced in a timely manner and returned to me in great shape!

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DealerRater Feb 15, 2021

All of the team went above and beyond to make sure my car was repaired and safe for me to drive in sub zero weather.

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Cars Feb 6, 2021

Awesome service. Front and cashier did an excellent job. Would recommend to anyone who owns a Nissan. Efficient and very friendly workers. Thanks for a job well done

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Cars Feb 3, 2021

Lyle was great to work with purchasing our new VW Atlas! He went above and beyond to ensure a quick and easy purchasing process and worked to complete as much paperwork as we could before coming to the dealership which we appreciated to make the buying process more efficient. We knew what vehicle we wanted and he worked hard to ensure we got our vehicle. He was so kind and courteous! I would recommend anyone looking for a new vehicle to reach out to Lyle!

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DealerRater Feb 2, 2021

Excellent job!! Took care of all of our needs in a timely manner. He was willing to work with us considering our situation falling on the weekend

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Cars Jan 30, 2021

Scott was really friendly and enjoyable to work with. He worked with their finance department to get down to a price I felt better about paying. Scott was very low-pressure to work with and at no time did I feel like he was pushing me to add on any extras or putting pressure on me to try to make the sale. I felt very relaxed throughout the whole buying process and I would definitely recommend working with him.

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DealerRater Jan 29, 2021

Jess took the time to search for the right truck for me even though I was not shopping for a Nissan or a Volkswagen. She expanded her search throughout the dealership group to find me the perfect fit. We will continue to do business with Jess and the Van Horn team.

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Cars Jan 29, 2021

First time I worked with Ron. He explained everything and if he didn’t know the answer he would find someone that did. I will give Ron a 5 star rating. First time at this Nissan Dealership. He kept me me informed of everything that was going on.

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DealerRater Jan 26, 2021

We have purchased three vehicles from Jessica and she always goes above and beyond to take care of us. We will always buy our cars from Jessica and the Van Horn Group!

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Cars Jan 15, 2021

Ron in service has provided me with excellent customer service. I believe he has gone above and beyond. I am very happy with the Volkswagen warranty coverage as well.

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DealerRater Dec 29, 2020

The experience was great. The transparency with pricing was perfect. I assumed this car has a clean title. Scott was friendly and prompt with responses.

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DealerRater Dec 23, 2020

This dealership and Jarod (Service Manager) went above and beyond on servicing my 2006 Jetta TDI. Well done and I appreciate everything you do as a team.

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DealerRater Dec 21, 2020

Great customer service. Will recommend others to come check out Sheboygan Van Horn Nissan. Every thing went smoothly for the purchase of our new suv

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DealerRater Dec 5, 2020

Just purchased a vw jetta r line van horn was great made everything work in our favor, great customer service I would recommend vanhorn Sheboygan!

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DealerRater Dec 1, 2020

I’ve dealt with Jessica on several occasions now in the past year and has been extremely friendly and a pleasure to deal with I actually came in and asked specifically for her to complete this transaction

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DealerRater Nov 21, 2020

Worked with Lyle. Very knowledgeable. In and out with a new (used) VW in less than 3 hours. Couldn’t have asked for a better experience.

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DealerRater Nov 18, 2020

Scott was so polite and knowledgeable. Never once felt pressured into anything that I didn’t feel comfortable with. He listened to what I wanted and was struggling with and made it happen for me!

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DealerRater Nov 17, 2020

Great experience today at Van Horn Sheboygan. Jessica and the sales manager explained everything clearly, gave options and were easy to work with on my purchase of a used vehicle.

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Cars Oct 27, 2020

Lyle was great to work with !!! He was very helpful and was knowledgeable. Thank you for everything. I bought a new car from this dealership.

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Cars Oct 21, 2020

Scott was so friendly and professional. He made a fairly mundane process enjoyable! We had a great experience overall. We would work with Scott again anytime.

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DealerRater Sep 25, 2020

Very nicely handled from start to finish. I would definitely recommend. They were very helpful and answered all my questions. This is what you would expect. Thanks Todd

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DealerRater Sep 22, 2020

Excellent service, no high pressure sales. I'll buy my next car through Van Horn. It's worth the drive to Sheboygan. The buying experience was easy. The team (Bre, Nathan, Clarissa) were fantastic.

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Cars Sep 9, 2020

Thank you for making my Aunt’s car buying experience a great one! Lyle made the experience of buying a new car enjoyable, easy, and quick. He was extremely patient with any questions we had and educated us on different trim levels so it fit my aunts needs perfectly. There is no question about it,...when my aunts lease is up, we will be going back to Lyle.

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Cars Sep 5, 2020

Awesome service! Super helpful! The car is amazing and the salesperson and the the finance department helped to make sure the car was purchased and finalized in a day!

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Cars Sep 3, 2020

Did not pressure the sale, answered my questions ,did a good job explaining all the details ,functions and options of the vehicle.oil changes included was a nice touch

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Cars Sep 1, 2020

Scott and Katie were great and provided wonderful service. They were very helpful in finding what worked for us. I’m so happy to be back in a Nissan.

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Cars Aug 26, 2020

Bre was a pleasure to work with. She made the purchase process very smooth. The price on the vehicle was great. The facility was very clean and the staff was very nice. I will recommend Bre and Van Horn to anyone looking for a vehicle.

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DealerRater Aug 25, 2020

Scott was so helpful and we had a great experience working with him. You won’t be disappointed or unhappy! Scott is your man!!! Thank you again

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Cars Aug 12, 2020

Jessica was awesome! Very upbeat and friendly to work with. The process was easy and prompt and the manager was good to me! I would buy from this dealership again.

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DealerRater Jul 30, 2020

Very personable, answered our question that we had. Took extra time to make sure we would be satisfied with our choice. Very genuine and seem to know a lot about the car we where looking at

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Cars Jul 25, 2020

A great job done right. Service manager always does a great job getting me in and out on time. Look forward to doing more business with vanhorn in the future

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Cars Jul 7, 2020

Everyone at Van Horn was a pleasure to deal with. In particular, Jessica was great; helpful and knowledgeable, enthusiastic without ever being pushy. She came in on her day off when we came from out of town for a test drive.

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DealerRater Jul 6, 2020

Jessica Schnabl was knowledgeable and friendly to work with. She made my car purchase effortless. She facilitated my request to test drive multiple cars making my decision process varied and educated.

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DealerRater Jul 6, 2020

Scott was very helpful at Van Horn helping us to purchase the vehicle we were looking for. So glad we made the trip from Green Bay!

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